Smart Prep Terms & Conditions

Your purchase, enrollment in, and use of services and products (“Programs”) offered by Smart Prep, including your access to https://smarteducation.com (“Site”) are subject to the following terms and conditions (“Terms”). If you purchase or enroll in a program (or if you are a parent), you agree to be bound by the Terms, which are an agreement between you and Smart Prep. To withdraw your consent, terminate your account or cease using the Site. At our sole discretion, these Terms may be terminated, revised, or updated. Changes in these Terms will be effective when posted.

Children

In compliance with the Children’s Online Privacy Protection Act, Smart Prep does not permit children under the age of 13 to become users without a parent’s or guardian’s express consent and approval. You represent you are not under the age of 13 by using our Site.

Accounts

If you enroll in Smart Prep, you will have an account and password. It is your responsibility to maintain the confidentiality of your account and you are responsible for any misuse of your account. Under its sole discretion, Smart Prep reserves the right to terminate accounts, remove or edit content, refuse service, and cancel orders.

Copyright Policy

All content in the Smart Prep Site is copyrighted including Smart Prep’s course material, designs, text, graphics, logos, software, images, button icons, trademark, and the overall look of the Site. Without written permission from Smart Prep, no materials may be modified, distributed, reused, reproduced, downloaded, retransmitted, sold, published, circulated, or reposted. All content on this Site are the exclusive property of Smart Prep and are likewise protected by applicable intellectual property laws. For permission to reproduce copyrighted materials, contact us.  
 
If you are a copyright owner and believe that your rights have been violated in any way, please contact us at help@smarteducation.com

Privacy

Smart Prep privacy policy can be found at: https://smarteducation.com/policy

Photo Release

Smart Prep, from time to time, takes photographs of its students during class time. These photos may be used for posting internally, for teacher training, for record-keeping, and for publicity purposes. By registering their children for a class at Smart Prep, parents give Smart Prep permission to use such photographs for above-mentioned purposes.

No Make-up Classes

There are no make-up classes or refunds for absences.

Class Schedule/Program Changes

Class schedules are subject to change and cancellation. Smart Prep will notify you of any changes or cancellations and will provide a full refund if an alternative program does not meet your needs.

Refund Policy

Refunds are not available once a program has ended. Refund policies vary by Program. In no event may a refund exceed the amount that Smart Prep received for the Program. Refunds are available only for Programs purchased directly from Smart Prep and are not available for purchases made from resellers or other third-party intermediaries. Here is more information specific to your program.

For SAT On-Demand Video Courses, the cancellation refund policy terms are as follows:
Within 3 days of your purchase date: 100% of program tuition is refundable
Day 4+: non-refundable

For On-Campus Courses & Live Streaming Classes, the cancellation refund policy terms are as follows:
Within 48 hours after enrollment: 100% of program tuition is refundable.
No refunds will be given more than 48 hours after your enrollment

For Private Tutoring, the cancellation/refund policy terms are as follows:
If you need to cancel a scheduled tutoring session, you must give Smart Prep 24 hours advance notice.
If you fail to give 24 hours advance notice of any cancellation, the missed session will be treated for purposes of remaining tutoring hours, as if the session took place.

How to Withdraw from a Program
Please contact us via phone or email.
Be ready to provide your full name and email address you use to log into your Smart Prep account.
Phone: 213-459-6100
Email: help@smarteducation.com

Indemnification

You agree to indemnify, defend, and hold Smart Prep harmless from any liabilities, losses, claims, and expenses (including reasonable legal fees) related to your breach of these Terms.

Contact

Any comments or queries relating to these Terms are always welcome.
-By mail: 3700 Wilshire Blvd. Suite 120, Los Angeles, California 90010
-By Phone Number: 213-459-6100
-By email: help@smarteducation.com
 
2020.05.26